Why new staffing schedules no longer alleviate the documentation burden in healthcare facilities
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Swiss market leader for dictation, speech recognition and automatic reporting
Voicepoint has been supporting healthcare professionals in Switzerland for over 20 years – with solutions that save time and protect health data.
These customers rely on Voicepoint
Working with DMO is undoubtedly one of the three or four best decisions I’ve made in recent years.
Dr. Michael Strunz
FMH specialist in internal medicine, Praxis Dr. med. Michael Strunz
Thanks to Voicepoint Helium®, we spend less time on documentation tasks and can focus more on caring for our patients. We felt well supported throughout the entire product launch, and even when a spontaneous technical problem arose, it was resolved within a few hours.
Dr Urs Zuberbühler
Specialist in orthopedic surgery and traumatology of the musculoskeletal system, specializing in spinal surgery, Cham
The quality is truly convincing. In particular, the text blocks are a huge advantage for me, as I use them a lot and they allow me to significantly speed up my work processes.
Dr. Christian Reza Onghay
Senior Physician in Orthopaedics at the Center for Pain Medicine (ZSM), Schweizer Paraplegiker-Zentrum (SPZ) Nottwil
At Voicepoint, our wishes and concerns come first. They always think along with us, not just carry out instructions. The collaboration is flexible, reliable, and unreservedly recommendable.
Martina Waser
Co-Head of the Medical Secretariat for Surgery, Spital Schwyz
In the past, using Winscribe was like a game of ping-pong: I would dictate, the secretary would type, and then I would review the text. With Dragon Medical One, I was able to write the report very quickly. This saved me valuable time for my patients and allowed me to use that time for what we really enjoy: our actual work.
Dr. Stefan Eisoldt
Lead physician in the department of surgery, Spital Männedorf
Voicepoint offers outstanding customer service that is always friendly, reliable, and easy to reach. We also appreciate the support team, which is always there to assist us with their expertise and helpfulness.
Susanne Wagner
Executive Assistant, SportClinic Zurich
Voicepoint Argon® Identity from Voicepoint saves us a tremendous amount of time, especially during the onboarding and offboarding processes. Thanks to automated user and license management, users are managed continuously, existing licenses are used efficiently, and manual IT tasks are eliminated. Now, the IT team only needs to monitor the processes.
Jannik Kruse
ICT Support Specialist and Application Manager, Spital Männedorf
Support plays a very important role. We depend on being able to work at full capacity at all times. If anything doesn't work, the whole operation comes to a standstill. Nowadays, it is extremely important to be able to reach support and have problems resolved immediately.
Dr. Daniel Wyss
FMH specialist in orthopedic surgery and traumatology of the musculoskeletal system, Thun
For me, Voicepoint is a modern, young-at-heart partner that knows what matters in practice. You can tell that behind the solutions are people who listen, think along with you, and also support you in thinking outside the box. I can recommend Voicepoint to anyone who is looking for a reliable, personal, and competent partner.
Steven Näf
Specialist in the IT department, HOCH Health Ostschweiz
I am extremely satisfied with Dragon Medical One. It has made my everyday medical work much easier and contributes significantly to a more efficient way of working.
Marco Aranowicz
Certified specialist in psychiatry and psychotherapy, Zurich
Using Voicepoint Xenon® Fusion reduces my daily documentation work by around two hours.
Dipl. med. Claas Hüttenrauch
Family physician, Praxis Claas Hüttenrauch
When we decided to use Voicepoint’s medical transcription service, our entire team immediately felt a real sense of relief. Finally, there was someone who knew our HIS, understood our requirements, and delivered reliable, high-quality reports—a relief that has made a lasting improvement to our everyday work.
Chiara Schelbert
Co-Head of the Medical Secretariat for Surgery, Spital Schwyz
I’m not just a customer. I am taken seriously, well advised, and closely supported – from the first conversation to today.
Oliver Sutter
Pediatrician, Kinder- und Jugendpraxis Worb
I am very satisfied with Voicepoint Helium® – it makes my daily work much easier, increases work efficiency, and also reduces the workload for our employees. All in all, a complete success!
Dr. med. Gregor Clavadetscher
FMH specialist in ear, nose, and throat diseases, neck and facial surgery, Chur
Dragon Medical has made my daily work as a doctor in my practice much easier: thanks to the mobile app, I can easily dictate documentation into the practice IT system using my cell phone. Spelling corrections are virtually unnecessary, and the program has even learned my linguistic idiosyncrasies. The icing on the cake is the ability to insert customizable text modules.
Nina Kaderli
Certified specialist in gynecology and obstetrics FMH, Praxis Nina Kaderli
The biggest benefit of direct speech recognition for us is that medical documentation is available immediately in real time, ensuring a smooth flow of information. For me, that's almost more important than the time saved!
Rinaldo Capuano
ICT Business Partner Medical, Schweizer Paraplegiker-Zentrum (SPZ) Nottwil
Thanks to Dragon Medical One, my medical records are completed much faster. This increase in efficiency gives me more free time.
Dr. med. Habib Kherbeche
Specialist in general internal medicine FMH, Gossau
Since I started using Dragon dictation software, I can record my reports immediately after or even during patient consultations – quickly, accurately, and without any detours. This saves time and creates more space for medical care.
Dr. med. Susanne Maurer
Specialist in internal medicine FMH / sports medicine DGSM / nutritional medicine DGEM / Head of the Center for Obesity and Metabolic Medicine, Winterthur
What are you looking for?
Choose your use case and we will show you the right solution.
Dictation
Record, organize and securely forward dictations to your office staff – no typing or disruptions of information flow.
On a smartphone, tablet or dictation device
Manage recording centrally and online
Our solution
Speech recognition
Just speak, and accurate, medically correct text appears immediately in the HIS or PIS.
Voice commands & automations
Adapts to accent & speaking style
Integrated into HIS & PIS
Our solutions
Automatic reporting with AI
Record the conversation, receive the report – the AI summarizes the conversation automatically.
Subject-specific report templates
Direct integration into the HIS & PIS
Our solution
Hardware
We distribute digital dictation devices from the world’s leading manufacturers: Philips and OM SYSTEM. Find the right hardware to meet your needs here.
Philips SpeechMike Premium series
Philips DPM 8100, 8300 and 8500
OM SYSTEM RecMic RM-4010N
OM SYSTEM DS-9100
Which solution is right for me?
What if part of your day-to-day documentation workload simply disappeared? Find out how.
Imagine going home earlier every day – or simply having more time for your patients.
Move the sliders to see what’s in it for you.
No compromises on data protection
ISO 27001
Information security
ISO 27701
Data protection
ISO 27018
Protection of personal data in the cloud
MDR 2017/745
Medical Device Regulation, Class 1
Swiss Cloud
Hosting in Switzerland
Approval by the data protection authority of the Canton of Zurich
Our data protection concept has been checked and approved by the Cantonal Data Protection Authority of Zurich.revFADP and GDPR compliant
Compliant with the revised Swiss Data Protection Act and the European General Data Protection Regulation.
Voicepoint in numbers
2006
Founded
0
Employees
0
Medical practices
0
Hospitals / clinics
0
Licenses throughout Switzerland
Here’s why Voicepoint is the right choice for you
Voicepoint has been supporting healthcare professionals for over 20 years – with solutions that truly fit the way you work.
Doctors spend up to 35% of their working day on documentation. With AI-supported speech recognition, you can gain back up to two hours a day – time that directly benefits your patients.
General voice assistants don’t know your technical language. Our solutions have been developed specifically for medicine: with medical vocabulary, Swiss dialects and structures aligned with clinical processes.
Seamless system continuity, no duplicate entry. Our solutions integrate seamlessly into your existing practice or clinic information system.
Your dates never leave Switzerland. Hosting in Zurich, three ISO certifications (27001 / 27701 / 27018), revFADP- and GDPR-compliant.
More than 200 hospitals and clinics and over 1,500 medical practices rely on Voicepoint. We know the requirements of your industry – and build our solutions to match.
Make your voice the center of your documentation. And wrap up work before the sun goes down.
Arrange a consultation now
Frequently asked questions about Voicepoint
Why should I opt for Voicepoint solutions and products?
We offer documentation solutions, speech recognition software and dictation management systems with guaranteed data protection. All data is processed exclusively in Switzerland and stored in our own Swiss cloud. Our customers benefit from a single point of contact and comprehensive support.
What problems in the healthcare sector will Voicepoint solve for me?
Our solutions significantly reduce the amount of work required to create medical documentation. This eases the burden on medical professionals in both outpatient and inpatient contexts and directly counteracts the shortage of skilled workers in the healthcare sector.
How is Voicepoint different from other providers?
We combine high levels of speech recognition quality and data security with many years of experience in the healthcare sector. This allows us to offer tailored and reliable solutions that make a difference exactly where help is needed.
What role does artificial intelligence play in the solutions and products from Voicepoint?
Artificial intelligence automatically recognizes medical terms and continuously adapts to your speech style, giving you accurate, efficient speech recognition. Our Voicepoint Xenon® platform also works with ambient AI, records the entire consultation between doctor and patient and automatically generates tailored summaries of consultations and discussions.
I am a doctor in a clinic. Are Voicepoint solutions and products suitable for me?
Yes, our solutions are ideal for use in a clinic. Solutions such as Voicepoint Xenon® are specially designed for use in the healthcare sector.
I am a doctor in a practice. Are Voicepoint solutions and products suitable for me?
Yes, our solutions are very well suited to being used in a practice. Our solutions such as Voicepoint Xenon® are specially designed for use in the healthcare sector.
What are the next steps to take after purchasing a solution?
After placing your order, you will receive an order confirmation with an overview of the solution you have ordered. Our team will then contact you to arrange an appointment and the installation.
Does Voicepoint offer trial periods?
Yes, you can test our solutions for 30 days.
How do you ensure that everything complies with data protection regulations?
Our solutions meet all revFADP and GDPR requirements. Your data is processed in Switzerland and protected by our proprietary encryption concept. You can find more detailed information in our security factsheet.
Is Voicepoint a Swiss company?
Yes, Voicepoint is a Swiss company with headquarters in Wetzikon and another location in Carouge, Geneva.
I am currently looking for a solution for my problem – can Voicepoint help me?
Yes, we offer tailored solutions to meet all your needs in the field of medical documentation. Feel free to contact us for a personal consultation – we will be happy to support you.
Is Voicepoint ISO-certified?
Yes, we are certified according to ISO 27001, ISO 27701, and ISO 27018 for information security and data protection.
What are the benefits of Voicepoint’s ISO certifications for me?
The ISO certifications guarantee the highest standards of data protection and information security. You benefit from a proven security concept that protects your data reliably over the long term.