Support

Dealing with problems efficiently

As part of our service, we guarantee our customers and sales partners professional and efficient support. Our commitment to providing high quality service and support plays an extremely important role in our solution proposal. We realise that reliability of our digital dictation and workflow systems is essential for smooth, trouble-free processing of documents and is therefore absolutely vital to our customers.

Depending on the product, we offer various types of support to our sales partners and end clients, focusing on structured support processes and dealing with problems efficiently. We can then offer professional support to our clients when experiencing technical problems related to both software and hardware.

Our support services include remote support over the Internet, support over the telephone, via e-mail and of course, on-site intervention. Please contact us so that we can establish the support method best suited to you.