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Hosted Services

Workflow using the Software as a Service (SaaS) model

With the SaaS model, also referred to as «software on demand», you don't need to buy the application and install it in your working environment. Instead you subscribe to it as a service and use it over a front end application. As a result, no money is spent on installation and configuration.

We are responsible for updating and maintaining the software, which is always carried out efficiently. Consequently the workload of your IT department is reduced significantly. As long as you have a broadband connection available, the working speed of an on-demand model is comparable to that of a locally installed software solution.

Using software as a SaaS model, for example dictation and workflow software Winscribe, allows you to focus on your areas of expertise and strategic tasks. One huge advantage is being able to integrate external typing and administrative into the work process. In legal, medical or administrative fields, outsourcing to typists allows work to be distributed equally and is also very cost-effective.

Security plays a vital role when it comes to running applications in external computer centres. Voicepoint meets the following security requirements:

  • Physical security (server clustering, redundant Internet connection, secure computer centre with access protection, fire protection, uninterruptible power supply)
  • System security (firewall, antivirus, active server monitoring, RAID disk system, data protection)
  • Operational security (customer login with mutual authentication and needs-oriented access rights, 128 bit SSL/HTTPS encryption for all Internet communication, encryption of customer documents and speech files and long term data archiving).

The on-demand model of a dictation and workflow solution is particularly suited to smaller organisations which do not need to use the applications over a server and wish to avoid paying one-off set-up fees but would still like to benefit from this kind of solution.

We'd be delighted to provide you with detailed information about our on-demand model solution and look forward to hearing from you.